Our Commitment is Simple -- we take care of our customers.
Period. Every customer is unique and every situation is just as
unique. However, we will strive to find a solution that truly
takes care of you, our customer. If we can't do that, we have no
reason to be in business.
Now for the fine print...
All PatriotBilt products are warranted to be free of defects in
material and workmanship for one year from the original purchase
date. All products produced by PatriotBilt are designed exclusively
for off road applications and therefore do not have any warranty
or guarantee of performance. No warranty or representation is made
as to this products ability to protect the user from injury or
death. The user assumes that risk. Because of the wide variety of
applications of our products, the effectiveness, warranty and
longevity of this equipment are directly related to the manner in
which it is installed, used and/or maintained. The entire risk as
to the quality and performance of these PatriotBilt products is
with the purchaser. Working on your vehicle can be a dangerous
activity. If you are unsure of what you are doing, please leave
mechanical or safety critical work to a skilled mechanic. We take
no responsibility for how PatriotBilt products are installed.
This warranty is non-transferable. PatriotBilt's obligation under
this warranty is limited to the repair or replacement of the
defective parts only; at PatriotBilt's discretion. Any costs
associated with removal, installation, reinstallation, shipping
charges, and incidental or consequential damages are excluded from
this warranty. Additional exclusions include product finish,
damage due to improperly installed products, damage due to abuse
or neglect, products that have unauthorized modifications or
alterations, products used in competition, damage due to accidents
or other abnormal, excessive or improper use, bushings and other
Should be "Defects in material and workmanship" for PatriotBilt
TM shocks, DuroflexTM Joints and all other
suspension components do not include dented cylinders or bent rods
caused by impact or abuse. Shock absorbers are considered a wear
item; thus diminished dampening resistance is considered normal
wear and is therefore not warrantable.
If you have any questions about our warranty or our commitment
to you, our incredible customers, please call us at 916-631-8071
or use the Contact Us link above.